Privacy Policy

Effective from 30th of September 2024.

Introduction

Welcome to Farmpropa. At Saro Agrosciences, we uphold people’s rights to confidentiality and the privacy of their personal data. When you use our mobile application Farmpropa, we collect, use, and protect your information as described in this Privacy Policy. It applies to all personal information processing activities carried out by Saro Agrosciences. Saro Agrosciences is a data controller in respect of personal information that we process in connection with our business. In this Policy, references to “we”, “us” or “our” are references to Saro Agrosciences with principal address at Plot 6-8, Block F, Off Town Planning Way, Oluyole Industrial Estate, Ibadan, Oyo State, Nigeria. References to “you” and “your” means any user of this application.

By using our App, you agree to the terms outlined in this Privacy Policy.

Information We Collect


We get the following information about you when you download, register, or use our App:

Data Provided Directly

  • Personal information such as your name, email address, phone number, address, and profile picture.
  • Transaction details such as the orders you placed and the delivery details.
  • Records and copies of your correspondence (including email addresses and phone numbers) if you contact us.

How We Use Your Information

We may use your information for the following purposes:

  • To run and maintain our App, personalize your usage, and enhance our offerings to you.
  • To send you newsletters, updates, and other information related to the App, with your consent.
  • To comply with applicable laws.

Lawful Basis for Processing Your Information

We will process your personal data relying on the following legal grounds:

  • Where the processing of your personal data is necessary for the performance of a contract to which you are a party.
  • For compliance with a legal obligation to which we are subject.
  • Where your Consent as the Data Subject has been obtained.
  • Where it is necessary to protect the vital interests of a person.
  • Where it is necessary for the performance of a task carried out in the public interest.
  • Where it is in the legitimate interests of Saro Agrosciences (except where the interests or rights and freedoms of the data subject override those interests).

Sharing Your Information

We may disclose aggregated information about our users or information that does not identify any individuals or device to:

  • Third-party service providers that help us run the App, handle transactions, or provide services. These providers are required to handle your data in compliance with the Nigeria Data Protection Act of 2023 and this Privacy Policy.
  • Public authorities, like a court or government body if we are mandated by law to do so and there are legitimate requests to them.
  • The party that purchases all or a portion of our assets in the case of a merger, acquisition, or sale.

Data Security

We put in place the proper organizational and technical safeguards to protect your personal information against unwanted access, alteration, disclosure, or destruction. All information will be gathered and kept on secure servers, including personal data. However, there is no such thing as 100% security of the networks, servers, and databases we operate or that are operated on our behalf. Since everyone shares responsibility for data security, please protect your login information by keeping it private and secret.  

Your Rights

As a user of our App you have the following rights:

  • You have the right to request access to the personal data we hold about you.
  • You may request the correction of any inaccurate or incomplete data.
  • You have the right to request the deletion of your personal data, subject to certain conditions.
  • You may object to the processing of your personal data on legitimate grounds.
  • You have the right to request that your data be transferred to another organization in a structured, commonly used, and machine-readable format.
  • You have the right to lodge a complaint with the Nigeria Data Protection Commission.
  • You have the right to restrict our use of their personal information.

To exercise any of these rights, please contact us at saroagroscienceslimited@gmail.com.

Data Retention

We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Links to Other Sites

Users can visit our website and social media pages by clicking on the links in the App. We, therefore, have no responsibility or liability for the content and activities of these linked sites. We encourage you to be aware when you leave our App and to read the privacy statements of every site that collects your information. Nonetheless, we seek to protect the integrity of our App and welcome any feedback about these sites.

Privacy of Minors

Our App is not intended for use by children under the age of 18. We do not knowingly collect personal data from children under 18 without verifiable parental consent. If we discover that a child under 18 has provided us with personal data, we will delete such data immediately. Also, if you are a parent or guardian and you are aware that your child has provided us with Personal Data without verification of parental consent, please promptly contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on the App and updating the “Effective Date” above. Your continued use of the App following the posting of changes constitutes your acceptance of those changes.

Contact Us

Saro Agrosciences is committed to resolving your privacy complaints and concerns as quickly as possible and has procedures in place to help resolve any problems or complaints efficiently. If you have any questions or comments about this Privacy Policy or our data practices, please contact us at:

Email: saroagroscienceslimited@gmail.com

Mailing Address: Plot 6-8, Block F, Off Town Planning Way, Oluyole Industrial Estate, Ibadan, Oyo State, Nigeria

Letters should be addressed to the Data Protection Officer.